As we live in a multicultural society it is important to focus more on the presence of culture difference in therapy sessions and the effect of this on the therapeutic process. As one of the central tasks for cultural counselling is to listen and understand the other person’s experience and feelings as they are revealed in the interaction during the counselling sessions, bearing in mind that the client’s culture is almost essential. It is very important to be aware that people from cultures other than their own may present problems in different ways.

Therapist's who depend entirely on their own internalised value system about what constitutes a state of well being for an individual who asks for help may come to rely on stereotypes in making decisions about their clients who are drawn from different cultural groups. It will be unbalanced to ignore any perceived culture differences among clients and proceed to define reality in terms of one set of culture assumption.

So, the purpose of cross – cultural counselling is to understand the client’s culture and use of language within that culture in order to maintain the importance and effectiveness of the communication.